Whatever you call it – digital voice, VoIP, or hosted telephony – DHV Lite is here to stay. And for small businesses across the UK, that’s great news.
Here’s everything you need to know.
What exactly is DHV Lite?
DHV Lite is Daisy’s simple, cost-effective hosted VoIP solution, designed specifically for UK small businesses that need an alternative to traditional analogue landlines.
Built on Gamma’s PhoneLine+ platform, DHV Lite delivers all the essential features of a traditional landline – but smarter, more flexible, and future-ready. It works across a desktop client, web browser, or mobile app, with optional IP desk phones available for those who prefer physical handsets.
Why switch from traditional phone lines?
Because the Public Switched Telephone Network (PSTN) – the UK’s traditional copper phone system – is being retired by 2027. Every business will need to move to a digital phone system before then.
But beyond necessity, VoIP makes business communications simpler, cheaper, and more reliable. It gives you control over how and where calls are answered, so you’ll never miss an important conversation again.
Is it complicated to set up?
Not at all. DHV Lite is cloud-based and fully managed, so setup is quick and straightforward.
All you need is a reliable internet connection – we handle the rest. You can use it immediately through your desktop, mobile, or web browser, and adding new users or numbers takes just a few clicks.
Can I use it on my mobile?
Absolutely. The DHV Lite mobile app (for iOS and Android) lets you make and receive business calls anywhere you have an internet connection.
You can manage your availability, check voicemail, and even access your business contacts on the go – all from one intuitive app.
Will this increase my costs?
Quite the opposite – VoIP is designed to save you money.
It’s available on flexible pricing tiers, including:
- Pay As You Go, for low-call users.
- Unlimited UK calls, covering local, national, and mobile numbers.
- Unlimited UK + international options, with fair usage policies.
There are no upfront costs, and calls made over the internet are often cheaper (or free).
Is it secure?
Yes. DHV Lite is backed by Gamma’s ISO 27001-certified information security framework, which ensures robust protection for all voice data and user information.
Your calls are transmitted securely over your broadband connection, with SSL encryption and password-protected access for all users and administrators.
What’s the call quality like?
Excellent – and constantly improving.
Because it uses digital voice technology, call clarity typically exceeds traditional analogue lines, and performance will continue to improve as broadband speeds advance.
What are the key benefits of switching to DHV Lite?
- Flexibility: Add or remove users and numbers easily as your business evolves.
- Portability: Make and receive calls from anywhere – whether you’re in the office, at home, or travelling.
- Scalability: Ideal for small businesses with growth ambitions.
- Familiar features: Voicemail, diverts, call transfer, call waiting, and caller ID are all built in.
- Professional image: Manage calls efficiently with voicemail-to-email and out-of-hours settings, ensuring you never miss a customer call.
- Easy number porting: Keep your existing local or 0330 numbers when you switch.
DHV Lite supports calls to 999 and 112 emergency services, but as with all VoIP systems, this relies on an active internet connection. If your broadband or power goes down, emergency calls should be made via mobile.
So how do I make the switch?
Upgrading is simple.
As the UK transitions to all-digital communications, DHV Lite gives your business the tools to stay connected – securely, affordably, and without disruption.
Get started with DHV Lite today and experience the smarter way to manage your business calls.